Exchange and Returns Policy:

Our exchange process is designed to be straightforward and supportive, ensuring your satisfaction every step of the way:

1: At Adab, we strive to make your exchange experience hassle-free and straightforward.
2: Exchanges typically require a few days to coordinate with our delivery partners, so we appreciate your patience during this process.
3: We’re happy to facilitate exchanges within 1 to 2 weeks for unused, unwashed items in their original condition, complete with tags, sales receipt, and Adab’s original packaging.
4: Kindly understand that lightly used items cannot be exchanged under our policy.
5: Products purchased during promotions or sales are not eligible for exchange. However, if you purchased an item at full price and it later goes on sale, you may exchange it for the new discounted price.
6: Please note that accessories such as Hijab Bands, Hijab Magnets, Hijab Pins, and Scrunchies are non-exchangeable.

We hope these points effectively communicate your exchange policy while aligning with the tone and values of your brand, ADAB.

• Sale items:

Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping Policy:

Enjoy hassle-free shopping with Adab! We offer complimentary nationwide shipping on orders above Rs 10,000, ensuring your favorite modest fashion pieces reach your doorstep without additional costs.

For our standard delivery service, expect your order to arrive within 1 to 2 weeks. During peak periods, such as high order volumes, delivery times may be slightly extended, but your patience is greatly valued and appreciated.

Customised orders are handled with care and may take up to 1 to 3 weeks to be delivered, ensuring each piece meets your unique preferences and specifications.

During sales periods, delivery timelines may extend to 1 to 2 weeks as we process a high volume of orders. Rest assured, we provide a reference number for your parcel upon dispatch, allowing you to track your order easily. Please allow up to 24 hours for tracking information to be updated.

At Adab, we prioritise your satisfaction and strive to make your shopping experience seamless and enjoyable.

Privacy Policy:

• Data Collection

We gather personal information, including your contact details (name, email address, etc.), and billing/shipping details (credit card number, shipping address, etc.). We are committed to safeguarding all the personal data you share with us, whether you subscribe to our newsletter or create a personal profile.

• Cookies

You don’t have to accept cookies to browse our website. However, please note that you need to enable cookies to use the shopping cart feature and place orders. A cookie is a tiny file that gets stored on your computer or mobile device and is retrieved when you visit our site again.

• Use Of Information

We collect address details for shipping purposes, ensuring our delivery personnel can navigate to your hometown accurately.

• Errors

We do our best to give you correct information on our website. Sometimes, though, there might be mistakes like outdated or incomplete information. We’re sorry if this happens. If you order something listed at a lower price by mistake, we can’t sell it to you at that price because it would cost us too much.

• Information Sharing

We do not sell or trade your personal information. We may share it with trusted service providers who assist in website operations, business conduct, or customer service, ensuring confidentiality.

Changes To This Privacy Policy:

We reserve the right to update this Privacy Policy as necessary, with changes taking effect immediately upon posting on our website.

“The final guideline in our privacy policy ensures transparency and safeguards your trust in us.”